Came here on a Friday night with my husband...8pm, didn't look too busy as we were seated right away. The first red flag that this was going to be a bad experience, though, was that the hostess wasn't there in the lobby to greet us...no one was there. We stood there like ducks until finally she came up to the front.
We ordered all you can eat sushi....20 minutes pass and NO sign of our food nor any explanation of an extended wait from our server. 10 more minutes pass, and we are brought 3 appetizers that we didn't order. We didn't touch the food until finally our waitress came to the table and explained she "ordered them for us...enjoy!" Odd. Finally after a longer wait and STILL no sign of our food I realized the real reason she had done that....they were obviously understaffed and she was giving us "complimentary" food to hold us over.
I would have appreciated it she was honest with us from the beginning, offered for us to select a complimentary appetizer, and given us an approximate time for our wait. I felt deceived.
I've NEVER in my life walked out on a restaurant...but this one I did. My husband and I waited entirely too long and never did receive our food. NEVER going here again...big waste of my time.