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| - This review is customer service based only. This is not based on the food or quality of food.
Dear Seafood Connection Owners,
After learning of your restaurant and looking at a lot of reviews on Facebook, I decided to give your small business a try. Upon arrival, I noticed the parking lot had remnants of seafood thrown around. Specially, shrimp shells. As my husband and I proceed to enter the building, we were stopped by a gentleman sitting on top of the small brick wall. The gentleman asks us "do you have a ticket?" We respond "no" and tell him we are just here to order food. The gentleman then advises that "the restaurant owners" are closed down for the night. I check my watch and notice there is still 45 minutes or so. As this conversation takes place, I am also noticing the gentleman is wearing a bulletproof vest. Yes, a bulletproof vest, so I ask if he is a cop to which he responds "no, just security". My husband and I look in puzzlement, as we are thing " but this is a seafood restaurant" what could warrant such protection, so we ask why are he's wearing a vest. The gentleman then explains you never know. Hmmmm. We thank him and turn around to leave. I write this because it needs to be said. I have no intention of slamming the business to ruins.
WE MUST LEARN HOW TO DO BUSINESS! One should never conduct their business in such a fashion that the environment is conducive for hostile behavior that ultimately requires military style management. I'm sorry, but no restaurant should have security in a vest. Surely you cannot expect me to eat here, as it is hazardous to my safety. If this is required, you should rethink how you do the business that you do. This is a restaurant and not a night club. DO BETTER!!!
Furthermore, the cleanliness of your portion of the parking lot must be checked. It's just not a good look for business. I step out of my car to shrimp shells thrown in the parking lot. It's your business, so you cannot use the excuse of we are not responsible for the parking lot because this is a reflection on you. DO SOMETHING ABOUT IT!!!
Also, this business of creating an artificial inflation in the demand for your product by constraining business hours, product availability, payments accepted or otherwise will eventually cost you. IMPROVE THIS!!!
In conclusion, I truly hope you consider what I have written and take measures to improve your business. Remember...small businesses are the heartbeat of America. If this is your contribution to that heartbeat, one cannot expect anything more than confusion, blight and ultimate failure.
Have a great day.
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