The atmosphere is warm and spacious and the staff is friendly and accommodating. We were off to a good start and with my appetite, we were ready to eat. However, the food wasn't very fulfilling and big franchise restaurants like this one tend to offer quantity over quality style dinners.
My pint of beer was flat and had a strange smell, the calamari fritti was stale and dry, offering a tiny slice of lemon and a small portion of boring dipping sauce, the baked Carbonara was decent and had a nice presentation. I then ordered the Tiramisu which came in a jar type of serving. At first glance, I thought they brought me a pudding and you'll really need to dig to get to any of the actual Tiramisu cake portion which is a tiny layer near the bottom and was bland in taste. All in all, the food here is simply not worth the price and if you're feeling Italian, put your money into something more authentic.