I have never, ever had a bad experience at Quintana's and today's visit was no different. My husband and I have frequented Quintana's for various services but I had never gotten a manicure there, because I usually frequent a place closer to where I work. I wear Shellac Polish and was on vacation from work and desperately needed a polish change. I used the on-line appointment tool and scheduled an early morning appointment with Katie. Upon entering the Spa, I was immediately greeted and seated by the receptionist, who also offered me a beverage and brought color samples for me to view, while I waited. Katie was ready for me a short time later and I can't say enough great things about the service. I have been going to the same salon/spa, same technician (except when I'm on vacation or traveling for work) for the past 3 years, so I am a really selective when going elsewhere. Katie's station was clean and she was meticulous throughout the entire service. Conversation was great and she was very professional. My nails look great and the experience was top-notch. Thanks Katie and keep up the great work Quintana's!