I had such high hopes for Bagel Factory. Their restaurant smelled great and had an extensive and exciting menu, as well as the eye-temptations of all the breads and salads on display.
But then you get your food and it's uninspiring. I had a turkey sandwich and, without a doubt, could have made the identical sandwich at home and in such a way that it (a) cost half the price and (b) had bread that didn't scratch the roof of my mouth as I ate it.
I'm open to paying a lot for good sandwiches (consider something like Ann Arbor's Zingerman's, where a sandwich will cost $14); this just wasn't good.
Likewise the other sandwiches I tasted were eh. The best thing I tasted was a latke, and that was still kind of boring.