They took me last-minute, which was a bonus. I saw David to get my extra thick hair cut. The wash included a wonderful scalp massage (yay!). I had only a vague idea of what I was looking for, and appreciated how well he listened, checked in throughout the cut to see if I was happy with the length, layering, etc., and then was incredibly patient about doing small adjustments at the end. I also really liked that at one point (when I was asking for a shorter layer) he disagreed - very kindly, but just pointed out that it was different from the photo I had initially shown him. I'm happy with my cut, and more than satisfied with the price. Thanks, David!!