Took my 2 children when it first opened. Went yesterday for the third time. It was Sunday during a long weekend and pretty crowded even though we went late in the afternoon. Unfortunately, it seemed much dirtier with trash around that wasn't picked up. I didn't see any employees walking around. They were stationed in the bounce houses. My children still had fun. Worse part are the massage chairs spread throughout the building. When you sit in them, you must pay for the massage chair fee or a high pitched beep begins to play until the person gets up from the chair. There must be a lot of parents who found this out the hard way because there was a lot of high pitch beeping going on while I was there. I wish that Urban Jungle could just provide enough and appropriate seating for parents instead of trying to make more money.