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  • This review is in regards to the home department ONLY! I purchased a comforter set and it was not on sale. I specifically asked the sales associate ( after I asked her for assistance), if I could have a price adjustment if it went on sale within the week. She assured me that they had a 30 day price guarantee. Of course, it did go on sale within a week & I brought in the sales receipt. The gentleman sales associate recruited the help of the manager & she informed me that the holiday help often makes errors & that they do not have any price adjustment policy! ( I always wondered why there were so many little yellow POP tickets on a lot of their merchandise!) It is ironic that with the $ that I was going to get back,I was going to purchase MORE merchandise! Instead, I returned all of it & I won't be purchasing ANYTHING from that department @ that location. I feel that the PV Dillard's is a better location anyway. The manager @ Arrowhead was arrogant, condescending and not in the least interested in me as a customer! She needs to go back and take a refresher class in customer service.
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