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| - I came here over the weekend (Labor Day weekend) to help a friend check out a car she has been eyeing for a while. Let me first preface this by saying, I personally dislike going to a car dealership. I think most people can agree, that you tend to feel like you have to constantly bat away persistent car salesmen, and you leave feeling frustrated.
Enter: John Lloyd, the Internet Manager. My friend had been in contact with John over the phone to inquire about a specific car so we asked for him by name. He immediately came out with a smile and offered us water. Without hesitation he immediately took us to the car (having remembered the exact car she wanted) and we took the test drive. I think the best thing about John is that you immediately feel at ease around him. He was super conversational and took a legitimate interest in both of our lives, and more specifically the needs of my friend.
After the test drive, comes the numbers. Typically, the most stressful of entire process but, John was able to walk us through everything, work with her budget and in the end came out with a solution that worked. My friend even had some pretty tricky obstacles to overcome, and John went over and above to find solutions to every single one.
I can't leave out Ian, the Finance guy. What a character! He made us laugh the entire way. He took the time to walk us through everything in a way that we both walked out of there feeling good about the deal.
On the other side of the process, I can truly say that it was as enjoyable as a car buying experience could be. I can't speak for my friend but, I felt like the team did an amazing job treating us both with respect, and giving my friend a fair deal.
John also gave me a few tips on handling a situation with my own car - and even gave me the contact information of someone that specialized in my vehicle.
Skip the other dealerships - come here first.
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