Stopped by for lunch today at Jim's. About half the tables were taken, so busy but not packed. We ordered a couple burgers and drinks. We took out table and waited. And waited. And waited. There was a table of 6 next to us and I was amazed how their order was delivered one burger at a time, about 5 minutes apart. And we waited. It took 33 minutes to get 2 regular burgers and 2 drinks. Not even offered our drinks while we waited, no updates on the status of our order. There were 7 people working around the grill... it was crazy. I could have gotten a better burger at Red Robin or other restaurants in half the time. Really too bad, we could use a good cafe on the west side.
Pros: Good location
Staff was reasonably friendly
Prices were not out of line
Sizable menu (in fact, probably too large or ambitious)
Cons: Amazingly disorganized kitchen
No Coke or Dr. Pepper. I was amazed now many people in line
asked for both, but got neither.
No place to wait for take out orders
Overall, give it a pass. At least for now. Hopefully at some point, they will get their act together.