I have absolutely no complaints about the care in the hospital before or after my foot and ankle fusion surgery in October. The nursing and PT staff were outstanding.
However, the business office has been terrible to deal with. I grossly overpaid for my co-insurance portion in October which I notified them would be the case. Now I can't seem to have my large overpayment refunded. I was told it would be refunded on 12/15/16 and it was not. They also never answer their calls and allow them to go to voicemail.
I would have given Oasis five stars for the patient care but 0 stars for the customer service.