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| - Went in on a slow day and was seated immediately. The food was superb! The burger and Lola fries were fantastic. Definitely money well spent. The service on the other hand was unbearable, so I'm only able to award the food one star because the experience itself was awful. I'm not a high maintenance or needy diner, but even I have a limit.
Our waitress was like Grumpy Cat incarnate. She had a scowl plastered on her face our entire visit and acted as though she were annoyed to even have to deal with us. She was inexcusably inattentive given it was a slower day. We did have a gentleman (Chef? Manager?) ask how the food was, which was nice and hence where the additional star comes from.
She brought us our drinks, brought us our food, and then we had to flag her down to pay. Didn't check in to see how we liked the food or if we needed a refill like any other standard waitress in any other establishment would have done... She seriously just walked past our table and bumped the check with her hip when I asked her to ring it up. I shouldn't have to flag you down from talking to your friends in the back for you to take my money.?? That makes no sense. Based on that experience, she's much better suited to wash dishes or cut potatoes in the back, because front facing customer service is obviously not her forte.
I'd give it easily a 4.5 stars, but the inattentive, aloof, rude waitress kind of ruined it for me. If there's a way I can order ahead of time for a to-go, I'll definitely be back. But if not, I'll just continue to patronize another burger joint in the Crocker Park area.
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