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  • I find it hard to believe that anyone would rate a Coco's a 5 star experience, but to each their own. I happened to find this location pretty much ASS when I happened in here with Mom and Grandma in tow. Growing up in Phoenix, Coco's and Bob's Big Boy (then JB's), and Village Inn were the only coffee shop type restaurants around and Coco's was always good. Sadly, the memory of the chain and the reality of this location didn't match up. We arrived around 1pm on a Sunday and though it wasn't my choice to eat here, I agreed. Grandma was hungry and wanted pancakes. We walked in to a pretty packed restaurant and were seated fairly quickly by a teenage host. We sat and sat and sat and sat looking at our menus and me looking around at other tables who were also sitting to either order, get their checks or their food. Turned out not only was it the "B" team, it was probably the "C" team. When our waitress finally arrived to take our order, I realized she was the only one working the entire dining room and one other waitress was working the other half of the restaurant. The hosts (2 teens I noticed) were standing around basically doing nothing and the kitchen seemed behind on getting food out to customers. Grandma had her pancakes-I had to track down the coffee to refill her coffee (and several other customers), Mom had a BLT which was skimpy and I had a cup of their soup of the day (cream of broccoli) which was like eating a spoon full of salt and nothing could help it go down. I was surprised that this location especially being located in Sun City had such a lack of employees working. I was also surprised at the amount of families there-but I forget that Sunday is often go to lunch after Church day. I will skip this location in the future and hit up the JB's next door (Village Inn?) or actually get some decent coffee shop type grub at Cracker Barrel down the street. Oh, and if Grandma wants pancakes again, I might even venture just past the 101 on Bell and hit up IHOP before I hit up this place again.
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