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  • I didn't think an honest repair shop was around any more in the Phoenix metro area. I passed this shop daily on my way to and from work. Once I found a coolant leak, I scheduled a free estimate with TJ. The morning of the estimate, my car was not turning over for about 10 minutes. Once I got it started, I dropped it off and described the new issue. TJ took the time to describe what the probable issue was, further stating it was quite common. I asked him if common meant cheap. He responded, "Oh no, its not cheap". Even though the thought of pouring money into a car is like nails on a chalkboard, I appreciated his honesty. I returned to work and searched the repair and the average was around $1000. After looking at the car, TJ called back and stated the price for the coolant leak which was reasonable. He further stated that they could not replicate the other issue and he, "Did not feel comfortable replacing a part for the sake of replacing it." I couldn't believe the integrity of this auto shop and felt like I just found $1000 in an old pair of jeans. I have used Kinkade's again this past week on my wife's car after finding oil leaks during an oil change. These guys came in at about half the price, to do more work, than the quoted amount of the oil change business. These guys are great and warranty all of their work for a year. Thank you Kinkade's. I hope you continue with this fantastic business model as I will continue to service my cars with you as long as you do.
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