I will never buy anything from these people again. The woman who we dealt with was about as rude as I have ever encountered as a customer. We have homes in AZ and WA, and arranged a boat purchase there, to be shipped to our home in WA. She was rude and dismissive in person to my family and I. Then when we arrived back in Seattle we went to use the boat only to find that the hull plug was not correct. While disappointed that our family had planned a day of boating only to find that the missing plug is not a common size, I called Century. No "sorry"...what I got was a rude laugh and, "They are only $3, but I can send you one if you really want". Yes, I spent almost $40k on a boat so that I could try to get over on you for $3..what a piece of work. What was more disturbing is that she had zero clue that they are a uncommon size, or that they are closer to $50. I assume she is a nepotism employee, because there is no way she would last in a position that she could be fired from. This organization will likely learn the cost of poor service. It's unfortunate because the salesperson I dealt with was great, hope he goes to work someplace that values customers so I can send him business. Steer clear of this place.