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  • I like this store. But I'm not happy with my product. Customer service basically had their hands tied. .14 days clearly not enough time to evaluate a product. Thanks for your effort but I'm very unhappy. This phone is not even a month old, and malfunctions. I get locked out of my bank account. I can't take a square customer. I click on my emails they won't open. Texting is a chore. They could of bent the rules. I feel like someone there could of made an exception. Verizon needs a better policy and a better relationship with its vendors. You don't have to be like Walmart but you could be better than you are. This is clearly a manufacturing problem. I didn't buy my phone from Samsung I bought it from you. You should stand by it for longer than 14 days. Offering me a cap shoot refurbished phone is just plain wrong. I bought a brand new one I should get a brand new one. The former Samsung melted the back of the phone was scorching inside the Mophie case. I don't know if that was the Mophie case malfunctioning or the phone just getting too hot. But that phone should have been replaced instead I'm out about 600 bucks for this outfit. My headphones were broken within the time frame and I got them replaced barely. My G2 watch doesn't want to hold a charge and I shouldn't have to run it on black and white because I can't utilize any other color apps because its not working properly. All 3 things broke just past the 14 days all 3 things don't work properly. I don't treat my electronics poorly. That's visible. It's just so disgusting to feel so unappreciated as a consumer. Plus I feel completely taken advantage of.
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