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  • I have a mastiff mix that is 8+ years old. When I first moved to Laveen, I was overjoyed that I found a veterinarian that lived close enough to me. I've taken my babygirl to this place since she was a small pup. She was a pretty healthy dog, so we didn't have to visit much. I stopped taking her there when she was older, started going blind and snapped at the vet. I figured that she did not like him much. I took her in on 02/21/2017 for a checkup and the doctor wanted to do a major surgery on her. Although, the vet is a person that shows no compassion towards animals and seems straight forward about his money, his personality wasn't really my issue at this time. The vet assistant was the problem. She was rude, unprofessional and had a ugly personality. When I mentioned to her that I wanted to get a second opinion on a major surgery for MY DOG, she snapped at me and said, 'fine, do what you want. I don't care". I couldn't believe my ears. It took everything in my soul to control my anger and what I really wanted to do by acting on my anger. Did they really think I would allow someone so rude and non-compassionate to cut open my dog knowing that they did not care if she were to live or die. That is the way that I felt as I was walking out of the door. This assistant should not be working in a vet office with that attitude. To say that I was shocked is being nice. I would walk in 120 degree heat to another vet office across town before I ever go to this place again. They can have the $49 they charged me for the visit and I hope that it takes them a long way. Lesson to be learned....listen to your animals. When they feel something isn't right, we have to advocate for them, make them feel comfortable and always have their best interest at heart even when another doesn't. Pitiful, but we all have to answer to someone one day. so I will let God handle it from here.
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