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  • I really wanted to rate this place 5 stars but the experience left me Bitter & Confused. It all began at the door with the bouncer, security guard, door handler, reservation maker, people counter, whatever you want to call him stopping me at my tracks asking if I already have a party inside. I replied "no, just trying to get drinks at the bar," We went back and forth as he continually asked me a series of 'do you have reservations' questions making it sound as though there were a private function going on or that the bar has reached max capacity. Finally he goes, "you need to make a reservation and your entire party needs to be here." I really thought this is a walk-in bar but the guy made me head to the hostess stand and make a reservation which was not needed given the place was EMPTY! So the hostess says she can seat us immediately (SHOCKING) and the bouncer, security guard, door handler, reservation maker, people counter guy insists he needed to escort us to our seats. Ok then... We got seated at a dining table..which felt a little weird because we wanted to just hang out at the bar but were told that everyone needs to have a seat...hmm? Later in the night we also watched this same guy tell every person seated at the bar to stand up and scoot down a chair so that a couple can sit down. Ordered our first round of drinks, the drinks were good with appropriate amounts of liquor, mixer, etc. Definitely on the pricier side for a Phoenix bar, but average if you're in a big city like NYC. The service was pretty terrible, super slow and inattentive (get your food with no serviettes, then forced to have to wait for your waitress to finally come around and ends up forgetting to bring them to you altogether after you've asked..sigh..). I'm not sure if the owners were going for a speakeasy theme or what with the door guard dog and assigned seating, but that has really deterred me from wanting to come back. My advice to the bar owner is to open the place up and make it more welcoming...I probably would have stayed longer, ordered more drinks and tell my friends to go check it out too.
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