I revisited their location around the holidays of 2014 and i was looking for the hard to find red pompom keychain. This location only had one and it was in their window display. i had asked the young sales associate if i could purchase it but he said i couldnt buy the display. which was so odd because i work for a big retail company. Usually we do sell the guest whats in the window or grab their number untill we pulled it out. so i went to every MK location and they were the only mk store that had it. I called and asked for their manager and she said they dont sell anything off the window because its for display and they have a certain"look" for how the window should look like and thats why they cant take it off. i thought it was bullshit because why wouldnt you make a $50 sale right then and there??? it was supposed to be 1 of my early bday presents to myself and why i wanted to buy it in store and not online. so i said fuck them and i ordered it online right when i got back to my room. i also complained online but of course no response.
it just makes no damn sense why you cannot sell something off the window if a guest is willing to buy it right then and there with their wallet/money ready! its like if i really "wanted" to buy a $500+ purse from their window per say..so its telling me i cant buy it and give you my money and sales for it??? just because the window has a certain look? bullshit.