Just got back from AG and literally had the worst dining experience ever. We were seated at the table basically in the lobby which I should have known right from there that it was going to be a crappy experience. Sat there for 10 minutes with no menu, no drinks, no waiter, no silverware, no service. Eventually the manager comes over and takes our drink order. Comes back with our drinks and takes our order 5 minutes later. Then we wait for our food, and wait some more, and wait some more. Eventually the hostess sees that we have been sitting their for an extended period of time (if I were to venture a guess I would say at minimum 20 minutes with no one coming over to us) with no one coming over to our table and shes asks if we have been helped. We tell her sort of by the manager so she goes to find him. He comes back and gives us a lame excuse about how the kitchen is backed up and all I can think to myself is, "funny, the women sitting right next to us ordered after we did and they have been eating for 10 minutes already. So food gets there, mine is lukewarm and my wife says hers is cold. We had to ask for silverware and napkins as they still have not been given to us at this point. The BBQ burger I ordered didn't come with the barbeque sauce on it. The fries they served us were also slightly warm and soggy. At this point we never saw the manager again and we had waiter by committee. No one seemed designated to our area so who ever happened to be there was the person helping us. Not sure why but we decided to order dessert which was unimpressive as well. We had the tres leches creme brulee which I'm pretty sure was nothing more than pudding with sugar on top. So we finish the desert and by this point the night has been ruined. I'm frustrated beyond belief and just want to pay and get out of there but of course no one is around to give us our check! We continue to wait until I get fed up and just tell the hostess if she can get someone to give us our check. We pay and leave. It was pretty apparent by the women sitting next to us that we were just blatantly forgotten. For a place claiming to be "upscale" this was anything but and if I'm going to spend that type of money I may as well go to a Flemings or Ruth Chris. I guess the moral of the story is if they try to seat you at the table almost in the lobby you're better off just waiting for something else. I for sure will be hard pressed to ever come back and its a damn shame b/c it seems like a nice enough place.