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| - To say this visit was a disappointment would be an understatement, especially considering the rave reviews we've read about this place.
When we arrived we went directly to the counter and asked if they did Halibut and Chips. They did, but it isn't advertised on the menu. We placed our order....and were told it would be 20 minutes.
We sat on a wooden bench that was rock hard....they had some cushions on it, but they were screwed to the bench, so if you sat in an area that didn't have one, you were SOL. We moved over so we could sit on a cushion, but they are so thin that they really didn't provide much relief.
The place itself is oddly decorated. There are teal Christmas decorations still hanging from the ceiling, a yellow stuffed bird hanging from a light fixture, the menu (posted on the wall) have those cheap IKEA kids circus canopies over top of them.
When the food arrived in about 15 minutes...there were a few issues with it:
1) the fries were burnt......and weren't cooked all the way through. This means the grease was too hot...so the outside of the fries were burnt (and had a burnt flavour to them), and the insides were still crunchy. We did not eat them all and ended up throwing half of them away. They had a nice seasoning on them, but the burnt taste and being uncooked completely destroyed any attempts of salvation.
2) the fish was cooked properly, but it was a small portion. When I went up to pay, I was told by the gentleman at the cash that he wasn't going to charge me the full price, as they had run out of halibut and that they couldn't give us a full order each. I was charged $14.99 instead of the regular $17.95.
3) the checkered paper that they place their orders on are not waxed....so when you add malt vinegar, it becomes soggy and falls apart. I had several bites of fish that had this cheap paper stuck to it.
4) the coleslaw was ok...nothing to knock your socks off.
5) 2 orders of halibut and chips, 1 Brio and 1 pop, even with the discount...came to just under $34.
The two male teens working were excellent. They were efficient...they cooked, worked cash, changed garbage bags, etc.
Based on food quality alone, I won't go back.....
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