This review is only for the one at Ross Park Mall.. I never had an issues with the one at Robinson.. I used to go there before.. Never had any issues.. Totally professional.. Then I learnt about the one at Ross and since I live around that area, I thought u would give it a try.. I went there thrice and all have been really bad experiences with this south Asian/Nepali woman.. She is EXTREMELY RUDE, UNPROFESSIONAL and does a bad job with the eyebrows.. I strongly DONT recommend this place(again only the MIRACLE EYEBROWS at ROSS).. I'm considering going back to the one at Robinson even though it's far from where I live..