Today was my 2nd unpleasant visit. I called to place a phone order the girl that answered put me on hold for 12 minutes I got to the parking lot and was still on hold. I spoke to the manager Cathy she apologized and I offered myself a free pizza which she okayed apperently there was a fundraiser going on so I was placed on hold and forgotten. Free pizza is always good. But I would try and avoid ordering during fundraisers .