Everything was good. Ladies are very sweet and kind with the animals. It's also a cute place. The only 2 negative things were that I never received a call that my dog was done. I decided to go in 20 minutes before close because no one would answer my phone calls and let me know if she was done. That drove me crazy. My pugs haircut is a little uneven there are long lines going down her back. I tried to post a pic but it won't work, I'll try again tomorrow...