Today (and it wasn't the first time) I arrived at Fitness Connection on the dot of 9am along with at least three dozen other members. Opening "bell" on Sundays is 9am. You would assume that means they are ready to do business at 9am. At 9:13am someone strolled in with a very unhappy face, didn't bother to greet anyone or bother to apologize for the fact that the facility was opening almost 15 minutes late.
It took until 9:33am for the first tv to be put on. Bottles to clean machines were empty. Garbage was strewn all over.
I started going to this facility when it first opened some 8 years ago and it doesn't improve with age. The late openings, the lack of cleanliness don't seem to stop.