We've used Vegas Bugs for about 5 years, John came highly recommended by a friend. Every month he arrives when he says he will, and the price is great. Despite living near a drainage canal that attracts creepy crawlies, we've had no pest problems, hallelujah. When we moved in we had a German roach problem then a mouse problem, and John convinced me I didn't need to burn the house down and gave him a chance. There were months he came back twice to spray extra for my peace of mind. If he can stay cool with a neurotic customer like me, then you normal people will get along great.