Great service. We were there for their soft opening on a Friday night.
Since it is a new venue let's start off with the basics:
1. Decor/Atmosphere - The decor was very simple and clean yet modern and natural. It made it a welcoming place. I would recommend this place for studying/quiet time or a group/date.
2. Service - The individual who took our order at the counter was very enthusiastic. I liked his energy and ability to make recommendations to various groups at once. It was also good that he knew how to handle a crowd (for example when someone in line was not ready he would politely ask if he can serve the next customer first.) It was also good that someone checked up on us to see how our drinks were and if we liked them (which was really good in my case because apparently I was drinking mine wrong...when I took their advice I was able to taste my drink differently making it better.
3. Products - I only tried their Sencha tea with salted foam. They should really provide instructions as to how to drink this in the way they had imagined the drink before they put it on the menu because I had drank it wrong initially. However, the tea was high quality tea. The prices are high but fair for the location and quality they provide they are in.
...all in all...I think I would return and recommend this place. Good luck.