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  • terrible customer service. Was getting ready for a party on Feb. 28. emailed customer service about event, received one response from Sheri, emailed twice more with questions. No response. PERSONALLY came in on Feb.10 and ordered two dozen cupcakes added individual boxes from Janie, who was VERY nice and helpful and I saw her list everything in instructions for order. Listed a friend to pick them up as I would be too busy the day of event, when she arrived all the cupcakes where in one big box.I Luckily- I gave her the receipt in case of issues. She had to show them the receipts and wait for them to put them in containers, also I was under the impression that the would be in little white bakery cupcake boxes and they put them in plastic take out containers. These were party favors for people to take home. Also could only fit 20 in box, rest were in bag and were so destroyed looking from bouncing around in bag I couldn't use them. When you pay $66- ($54 for 2 doz. specialty cupcakes-$12 more for boxes) you expect more. there are too many bakerys in Las Vegas now to choose from. And my friend was late to event because of the error.
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