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  • So I will NEVER write a bad review unless I have been to a place at least 2 times with BAD service. This is the 3rd time I have been at Echo.. All I can say is UGH! This place has miserable people working there. Could you please put on a smile on your face and at least fake it? I mean come on, I am paying $3 and change for a coffee, at least smile and say thank you or something, ANYTHING. I have seen similar reviews, where people say they are rude and I hear their pain. I guess maybe if I was sitting there ALL DAY drinking a glass of water they would have been nice to me, like some of the others, but since I bought a coffee and a bottle of water they are rude? Not sure why, but when I walked out I said Thank you and the people behind the counter said nothing, not a word. I am so sick of trying to support local business owners that hire cheap horrible labor, and this is how I am treated. I am gonna stick to Starbucks, I go in there everyday and they always have a smile on their face, faking it or not... I kinda stumbled around putting the cream in my iced to go coffee, (since they put it in a small silver creamer container, instead of in the coffee) so I could see if maybe it was me, but they were the same way to the woman behind me who ordered in. She looked at me and I looked at her, just kinda confused like what is going on? I bet she will not be back either, unless she gets better service from them while she dines in. Echo.... I will go down the road and support my local Starbucks chain. Sorry.... I tried to give you a shot, but this local business will not support yours anymore....
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