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| - I have been going to this store for the better part of five years for the sole reason that it is the nearest grocery store to my house. The experience is a sad and miserable one each and every time I go and it begins as soon as you pull in.
Parking is usually not too much of an issue since most folk in the neighborhood recognize the aggravation here from past experience and go to the Frys a mile down the road. I still don't understand why roughly quarter of the parking lot is reserved for the handicapped and remains virtually empty on any given day.
On your way in don't be surprised or offended by the homeless moochers that frequent the entrance to the establishment. Apparently it must be a fairly lucrative place to be and might even be condoned by store management (perhaps a percentage of the daily take).
They finally removed the bizarre and frustrating key entry pads to the restrooms, when even if you knew the code, access proved challenging. It was comical on occasion to see a frantic customer desperate to get inside wildly fiddling with it before "go time". On a sour note though, I suspect there's a poor indigent who has taken up residence in the main stall during the day. If you hear the sound of retching while inside just try to ignore it as best you can and move on.
The store itself is clean and easy to get around since there is usually a lack of customers doing any actual shopping. The prices are clearly higher than their competitors and there aren't usually any savings to be had in spite of their efforts to deceive you. For whatever reason, they tend to offer exceptional savings on products bought in quantities no normal person would ever even consider logical. I like ice cream but I'm not buying four quarts to save an extra dollar.
The deli is not very reliable although it is often a good option for checking out (more on that later). One time I wanted a cooked turkey breast and called in the morning to make sure they had one ready for me to pick up eight hours later. When I got there, I was told it would be ready in thirty minutes. The guy told me he turned the oven up higher to get it ready for me quicker. With this reasoning, I guess you can bake a cake at 700 degrees in half the time. I'm no expert chef but I don't think that's how you're supposed to cook things. I just walked off in disgust not knowing if it came out looking like a cooked turkey breast or poultry sentenced to the electric chair.
Last week I went to the deli for a cooked roasted chicken only to discover, to my amazement, they actually didn't have any ready for sale. When I asked the guy at the deli counter if they had any he said they were coming out right away. I countered that because it wasn't available it should be free like the giant posted sign claimed. His ruling was not so customer friendly. I guess the policy is that they are always available even when they're not.
The worst part of your store experience is most assuredly your realization that it's time to head to the checkout line. As I mentioned earlier, the deli is a viable alternative to the suffering that awaits, however, if it's past 7 pm and even though the deli is still open they inexplicably power down the register to frustrate this strategy. As someone else mentioned they did away with the four self checkout kiosks in favor of the two express lanes. How two is greater than four is an equation mathematicians will struggle to solve the rest of their lives. These should be re-named the really slow lanes as opposed to the really, really slow lanes. I can say quite honestly that I've spent more time waiting to checkout than my entire time actually shopping. To call it the ritual of pain would be generous. That's all for now.
See you there!
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