I frequently order from Churrasco, and even host staff meetings during non peak times in their restaurant. The food and service has always been above average, and always a great experience. That is until last week. I placed a LARGE order for a business meeting, and cutlery wasn't included. I called and was told onus was on me to request cutlery (never had to ask before), and they would deliver my cutlery only if I paid for another delivery charge. Well despite having already given the deliveryman a solid tip, I declined their solution. And unfortunately this experience put a bad taste in my mouth, enough to not order again.