I think it was Trish who cut my 2 year old son's hair. This was his second time ever getting a haircut. We've avoided going because the last 2 times were kind of a pain. I don't know if it's because he's older or because we got the hair cut kid whisperer lady but my toddler did great! No crying, perfect haircut. He was a bit squirmy because he's awfully ticklish and it still came out great. Definitely coming back!