I had to upgrade Sprouts today to 5 star status because the customer service.....unlike other stores I visit......has continued to get better year after year. The wife and I were at the store today and with the Temps outside at an eye popping 112 degrees we wanted to make sure to keep our groceries cold as we traveled home. Well as we were checking out the young lady ask if we wanted a bag of ice to put in our cooler bag. I was like WAIT honey and my wife was like it's okay they have little bags of ice that they give you for free to keep you food cold. The young lady put the little bag of ice in our cooler bag and I was totally floored. I told my wife soon as I got home I was updating my review.....congrats sprouts and keep up the good work.