I recently had received a gift certificate for a free service for Wax Hair Removal bar. I had always gone to Nicole but knew she had left to have her baby and was not sure how I felt about using "just anyone else". Not only were they able to fit me in to work with my schedule, but (I think her name was Kim) was unbelievable. She was quick and (as far as waxing can be desribed) not too painful! Luba the manager is so sweet too. Their products and scrubs are phenomenal if you need something to bring home. Recommend 100%!