Love the food here, but is not easy to pick up at all. A lot of time when I try to pick up lunch for my office I will call and get a busy signal several times. One time when this happened I decided to just go through the line and order for everyone. When I was ordering the sandwiches I mentioned to the guy taking my order (he looked like a manager, was wearing business clothes) that I tried calling a few times and kept getting a busy signal, and I just wanted to let him know. I wasn't looking for him to do anything, just a simple "oh thank you for letting us know" would have been nice. Instead he said "well, we're really busy", and that was it. It also is not a very good value for the food that you get and they have messed up our orders a couple of times.