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  • From the beginning while waiting to be seated we had a problem, the hostess, Jenny, didn't notice we were waiting right behind the gentleman she just sat, when she came back she sat two gentlemen that stepped in front of us, up by the cash register, first. One of the servers, Shanice, noticed and sat us promptly. Mouth salivating, anticipating the delicious food, we ordered chili, tater tots, and boneless wings. Unfortunately, the chili came out cold, but the tots and chicken were good. The server who brought the food was nice enough, but wasn't the Hooters I remember, where each person that assisted the table would introduce themselves. We flagged down the server and informed her that temperature of the chili seemed a little cold, notably, the cheese was not melting. She informed the manager on duty, who was very service oriented and immediately replaced the chili, but stated he would first check the temp of the pot first and bring out a fresh one if able...food safety! To my stomachs' delight, I had a nice hot cup of chili. In closing, I would expect more out of a Hooters restaurant in the Hooters Hotel than anywhere else.
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