It IS all the rage! We went to the location which had seating and the service was just fine. Although they didn't have the rosemary sea salt bagel OR the garlic and herb, I was still very satisfied with my alternate choice. Yes, its busy. Yes, they will run out of your favorite bagel but the deliciousness is totally worth it. Oh and we liked it so much, we had it again at airport on way home!
Also, SKIP Fairmount bagels. No comparison. St. Viateur much, MUCH better!!!