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  • The Petsmart is pretty good as a whole but my major complaint here is there is this one a little older sales associate woman who kind of wonders around. I will get her name next time I go in. They really need to get rid of her. I'm 6'1 and 240 lbs and she tries to bully me into buying what she thinks I should buy. I can't imagine what she does to other ppl she can actually intimidate. My wife and i were mad about it for about an hour after we left the store and ruined our chill Sunday mostly because this is a regular occurence with this lady. Anyway, everytime we go in she tries to sell me a certain brand of dog food that i do not use. I told her I use Earthborn Holistic dry food which is the one of the highest rated dog foods you can get and I don't buy it at Petsmart because they do not carry it. She is the typical know it all lady. She made a face like it was some cheap brand but it's $55 a bag and if you look on Dog Food Advisor sites it is about 1-2 stars higher than the shit kind she was trying to sell me. This was not a one time thing, she does it to me every single time I go in. The next time I won't be so nice. I'm only nice because she is an animal lover obviously but she talks down to my wife and I about what we buy for our pets and made us feel uncomfortable for about the 4-5th time. If she would do some research she would maybe consider switching to the food we buy which is like going to Whole Foods for our dogs. We bought some Blue Buffalo senior food which is another high end food, top of the line for one of our older dogs which I told her and she ignored. She then made a comment as we walked away saying I can't believe you would buy your senior Little Cesars wet food which we only bought a handful of because they were on sale and it was her own place of employments featured product. We havent bought that kind ever before. It was more of a snack for our other dogs. IT WAS NOT FOR OUR SENIOR DOG AS I STATED EARLIER DURING THE CONVERSATION LADY!!!!! We only go to this store based on convenience as it is the closest to us right now. I'm serioulsy considering switching to Petco which is a bit further down the street on Warm Springs. I also miss shopping at Paw Prints in Henderson. It is far away from us now that we moved but I might have to start making trips back there more regularly. We have dogs and cats in our household and spend alot of money at Petsmart to be talked down to. I'm definitely going to make another trip there to at least get her name to add to this post. I hope the manager does something about it because it is pretty shitty to have someone talk to consistent customers like that.
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