My last time there I had a pastrami sandwich and it was very good. The service was friendly and fast. The house made chips were odd, not really crispy, maybe a little mushy or rubbery inside and I'm not sure what they were going for, so those are not a do-over. I really want to like this place because it is so close to work (walking distance) but when you have $12 for a sandwich and then $2 for a drink you are at $17 with tax/tip. I think they would fill a lot more tables if they went a little more "low-brow" and shaved about $5 per person off the lunch ticket. I know it's hard to compete with places like Subway or Taco bell, but with those $6 meal deals it's hard to justify a $17 lunch if you are an average schmo trying to keep that lunch budget low. It's not a tourist place, it is surrounded by office buildings who love the idea of a place we can walk to for lunch.