I wish I could give them a 0!
My husband & I arrived for our anniversary dinner. We've had the last 2 anniversary dinners here so were excited. We realized very quickly that Satara is under different ownership. We asked for the chicken satay.....and they didn't have any. We then went straight to our entrees. My husband ordered the beef & broccoli, which was ok, the broccoli was boiled and then stir fried. I ordered the spicy spaghetti noodles, but asked for them to be with the wide rice noodles. Well I received the spaghetti noodles, and not the wide rice noodles. I was about half way through the dish, and found a cracked piece of shell in my mouth. I showed it to the waiter and he apologized and stated it was a mussel shell. At this point I did not care what it was, I just know it should not have been in my dish. They refunded 10% of the price of the dish.....and offered to make it again for me. I passed as the flavors were not as good as before and I didn't trust them to eat another bite. We asked for the bill and left.
My husband and I kept discussing how it was a real shame that the restaurant went downhill. We've always enjoyed going there in the past, and we will not be back.