This is the worst Einstein location I've ever been to. There are like 6 people working behind the counter and no one seems to know what is going on. I stood there for at least 5 minutes before someone even bothered to take my order. They have these huge signs all around the store advertising their cold brew so I ordered but when I went to pay they said they didn't have any. When I asked if they just had plain iced coffee, they told me they got rid of it for the cold brew. Which they don't have. So dumb. Now I am drinking this nasty iced latte with soy milk. And the service is sooooo slow. Ugh what a mistake coming here. Avoid at all costs!