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  • will not fly with this airline again, the ticketing/check-in counter open late so our flight was delayed, the foods sucks an itty bitty taco for your lunch smaller than a hot pocket, they bombard you, serving with refreshments so their work will be done earlier and can play with their phones on the back. they were rushing us to get to our next flight, its their fault that there were late in the first place, i even saw a man(disabled) who was limping with his leg while walking just to get to his next flight, they did not provide a wheelchair for him, how sad....on to our next flight, our carry on bag was to be a carry on right ? but they wanted us to check in the baggage because the overhead bin is full from other passengers bags/things. so i ask the stewardess, are you sure the bags will not get lost or will arrive on time with us? absolutely yes, the stewardess replied, on our way to the baggage claim, we were there waiting for the baggage to come but nothing ! all the remaining passengers already claimed their bags but our bags... nothing to be found...after late at night stressful hours the customer service called us, our bag was accidentally pick up by one of their regional president i dont care who you are! ...for Christ sake.. there is a name tag on the baggage how dumb are you ?..... you get what you paid for, their customer service sucks ! , hawaiian airline sucks ! will not fly with them again
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