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  • Pretty disappointed in this place. I had an estimator come to my house and spend about two hours going over the scope of two projects. At several points he asked "What's your budget?" as though he was trying to sell me on a used car and wanted to know how much I could spend rather than give me a meaningful estimate. When I pointedly asked what the projects would cost, he deflected and told me his company doesn't give quotes in person, or by phone, or by email until the second meeting where we sit down and go over the bid together. These are classic 1970's car sales tactics. Refuse to talk about money until you have the customer sitting there in front of you with a pen and a contract. Ask what the client's budget is up front to see how high you can inflate the price. Refuse to give a price quote that the client could compare with another company. Here are some helpful hints for the owner. If someone's looking to remodel the entire house, the budget isn't relevant. The customer knows it's going to be expensive, but also wants to know the company isn't going to try to overcharge for the project. Be upfront about what you expect the project to cost. This isn't a transaction where you make up a price and hope your customers are dumb enough to fall for it. Maybe it works on a few people here and there but most of us expect more honestly and integrity from the people we would hire to work on our homes.
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