Went there Saturday night - there were 4 of us, 2 couples.
Horrendous service!
1. Started with - Waiter refused to do separate cheques, suggested we calculate it ourselves at the end. Wanted to avoid this but we were not accommodated.
2. We did not get our main courses until over 2 hours after we sat down!!! Whenever we asked where the food was we were told " it's being plated". Two tables that had arrived after us were eating their food. They had obviously made some mistake but instead of owning up to it they kept lying.
3. After the meal, my husband who us in the hospitality business, asked the waiter nicely if they'd do anything for us for the inconvenience. We got one piece of tiramisu for the 4 of us to share, but our coffees were not comped nor any other part of the meal.
Instead the owner appeared at our table and proceeded to argue with us that it was our fault as we'd taken 30 minutes to order!!!!
We didn't argue back we just wanted him to
leave., he was so rude.
The food was very good ( although bread was cold and stale) - but we can go to many other restaurants in Toronto where we can get good food and great service. Try Paesanos in North York- same menu - excellent service.
This was just ridiculous, an example of the lowest of customer service.
Do not ever eat here!!