I purchased show tkts thru Groupon. They got screwed up and now I have two tkts that are in completely different sections. Groupon told me to gfy, but thats another review altogether. I called Mandalay and was told they would request the change from Ticket Master and call me back. Weeks later, after hearing nothing, I called again and was told basically the same thing - but she specified she wouldn't leave me hanging like the last girl. Today, I called again (the show is THIS WEEKEND!). After the attendant confirmed that there are plenty of seats with two next to each other, I was told there isn't anything they can do for me. (That's two gfy's for those keeping score.) She gave me the number for Ticket Master and they gave me a big fat gfy as well. So.... three giant business pointing a finger at each other when all I want is two tkts right next to each other...... wth! Clearly none of them value my business, which means they won't value yours either.
We'd all have better luck getting tkts from some shady scalper outside the venue on show night.