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| - Had a night out with family last night and thought we'd try the new Andiron in Downtown Summerlin. The rating is a 2.5 stars! We arrived early to avoid any crowds, with a 5:30 reservation. The place was pretty empty, with only a couple other diners there. Upon arrival, our waiter, asked for drinks and served them. He had trouble either listening or understanding requests, as my mother had wanted ice in her juice and didn't get it...and he seemed to question our requests. Not sure what was going on there. Anyway, we all decided pretty quickly what we wanted, as the menu is super limited and there are no specials to heat about. We were told, 'the whole menu is special'. Turn off! My husband had a salad with his meal and ordered an appetizer. He got the calamari. Upon arrival, it looked ok with the typical small round pieces and some other larger, flat pieces, that didn't look natural. He ate a few pieces and said there was something wrong with it. He didn't enjoy it at all so when they came to remove his salad plate he told them to remove the calamari and told them there was something wrong with it. We sat and talked together for at least an hour while waiting for our meals. It was getting obnoxious, esp considering how early we arrived and got our order in. Then, when they finally walked out with food, they only had three plates and apologized that the last steak order got messed up and that they were firing it. I couldn't believe it. By then, with lack of attentiveness by our server and the long wait times, this place was quickly becoming a place we would never visit again. I made clear my dissatisfaction to our server that after all this time they wouldn't bring all the meals together, but the last one quickly arrived. The steaks were good. Mine was ordered med rare, but was rare, so that was disappointing. I ordered with asparagus and none of the ends were cut off so the last 3" of each stalk was inedible because it was so stringy. My husband ordered the pork chop and it had an awful sauce on top....it was very bitter with the texture of jelly. The chop itself was good. The other steak was really good as was the fish dish. The food wasn't all awful, but with the service lacking so bad, it surely doesn't make you want to ever visit again. After the meals, dessert menus were dropped, but we didn't want any, as we had now been there 2.5hrs to have a meal. Those menus sat on the table for another very long time before anyone came back to ask us if we wanted any....and it wasn't even our server. He never came back to the table again to ask how things were (as I think he already knew).....and we just asked for the check so we could leave. We will personally never dine at this establishment again due to horrible service and wait times for the meal. PS. They bring out corn bread early on and I hear it's good, as I didn't have any.
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