| rev:text
| - This is a story of love and of hate.
I'm not one of those yelpers that has an okay time then dramatically posts how horrid a place is. I'm a restaurant/catering business owner that is very easily pleased. I know how demanding serving, cooking, bartending and the like are on people. That being said I've always put forth my all in the service of my guests. I don't care how tired, hung over, bloody mentally taxed I am, my customers/guests come first.
I've been going to this location since its opening. I thought I had found my new local pub. The food was brilliant, they had a great selection of beers, grand cider on draught and the atmosphere seemed very low key. It could either be a fun little pub or a fine dining establishment.
In the beginning the service seemed brilliant, we were taken care of and the food was grand. Each consecutive visit the service slipped downhill. I've had birthdays, meetings, I've referred people to this wee place. Each time I've had people come back and tell me it was just eh, that the food was good but they felt ignored by the staff.
We went to the opening week of McFaddens, we weren't greeted, then ignored by 8 bartenders for at least .5 an hour. We decided to go to EQ, the weather was amazing so we sat outside. We were ignored, finally we got a spot at the bar had a pint and left.
November past, I invited my friends to celebrate by visiting me for their happy hour, We arrived before six, got seated and were ignored for about 30 minutes. As more of my friends showed up we moved to another table. The seats adjacent to us filled, were ignored, and then emptied by disgruntled guests. We nervously joked about it. One, two , three, and when the fourth set of guests departed sans assistance, we got worried. The two servers were taking care of a party inside and seemed rather stressed. I eventually went to the bar and got a strongbow. The night progressed, we eventually got our food, three orders were wrong and cold. We still left a sizeable tip for our party, and left a bit disappointed. This place should thrive.
We had guests in town over the weekend, we offered to take them to the airport Saturday night. It being a huge basketball night, town square was right packed. I thought yard house would be grand to bring the tourists to, it had a 45 minute wait. We were hungry and didn't want to wait for our food. Despite us saying that we'd not return to EQ, we knew it would dead. We were right. We entered the pub, weren't greeted and found it difficult to sit at the bar due to one of the waitresses chatting someone up in the aisle. We sat down and the bartender told us that we couldn't order food because he didn't feel like remembering our order. There was something off about him. He was seriously flung the menus and other items down. He would be a good fit at Dick's last resort, I could call taco for him if he'd like.
He took our order 14 minutes after, he asked for our order several times, got it wrong. We finally got our food and there was still something omitted. Once that was righted, he yelled down to me to see if my beer was okay. We got the spinach dip, a cheese platter, salmon pasta, chips and curry, and a curry plate. The dip was like water, we asked him if this was normal and he said no its usually less watery. The flavor was horrid, like milk with a splash of beer in it and the consistency of skim. He said he'd get us a new one, we declined it, insisting that we have to go. We waited to pay, he eventually returned again with another dip, that same dip we declined. We paid and left.
I see no reason why this place has such bad service. EQ, if you need someone to come in and manage, cook, we'll offer up our services. When we visit a packed town square and walk by a very dead English's, it bloody hurts my heart. Also fix your ice maker, exposed condenser and open container aren't good things for SNHD to see.
Cheers
Sorry if my flow is a bit off, I may be a wee bit tired.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)