Worst car wash and worst service ever! I brought my car in for a basic car wash and to have my mats shampooed. I left with one shampooed mat and with a car that smelled horrible (it smelled as if they used dirty, mildew towels to wash the inside of my car). I gave them the benefit of the doubt and hoped the smell would go away within a day; I even left my windows cracked overnight only to have that smell continue the next day so I brought my car back and asked them to correct the smell. Apparently they didn't realize the other mat was soaked and needed to be shampooed (although I asked to have both mats shampooed) and at no time during their service did they think to shampoo the soaked mat or ask if I wanted it shampooed. I am now stuck with a $100 bill for them to sanitize and shampoo my "carpets". It is very shocking that no one realized the carpets needed to be shampooed during the first car wash. Subpar service and very disappointing!