Purchased a new 2017 F-150 and extended warranty. Took truck in for warranty work. I was told I would be covered in rental. I was told three separate times by staff "you will be responsible for paying sales tax on rental". Staff was more concerned with me be on the hook for "sales tax", than issues with my new truck. Then, I was told I would only be covered for $30.00 a day and staff insisted in putting put me in a Ford Fiesta. I voiced concern and was reaffirmed by Service Advisor...nope, only a Ford Fiesta. I again addressed with another employee in after market area....Seated at his desk he greeted me with "Ya?" - as if i was bothering him. Again explained my concern, his immediate response before I could finish my comment was "we don't provide LIKE rental cars!" C'mon, I buy a $60,000.00 truck plus top-of-the-line service agreement and the best you can do is a Ford Fiesta? After negotiating and making me feel like I was asking them for a HUGE FAVOR, Earnhardt staff reluctantly approved a Ford Edge which was FILTHY DIRTY, low on gas. I should have followed my gut instinct - as when I was negotiating my original purchase, an employee commented to me..."Hey, Tex didn't become a billionaire by giving stuff away"! I was warned of their poor service......Very disappointing!