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  • We have been in the market for a motorhome for the past few years. There are plenty of RV dealers in the Las Vegas area and we explored most of them. I've always heard really great things about Johnnie Walker RV from friends who have purchased, but did realize just how good they are. Most of the buying experience was with our sales man Mark and he was very patient and quite knowledgeable. Mark went out of his way to answer our countless questions without making us fill silly. I'm pretty sure we asked some silly questions, but this is our first RV. Mark was also very honest and straightforward. He did not rush us or throw gimmicks our way. I asked about additional fees and was surprised there was only one $99 document fee when some of the other places had several fees that here several hundred dollars each. We mostly worked with Mark, but the entire Johnnie Walker team is fantastic. Buying a motorhome and figuring out how to use it is very daunting. Everyone we encountered was top-notch and very friendly. Johnnie Walker RV focuses on the customer experience and it shows. The amenity kit they give you provides everything required to hookup to water and electricity. There are some other useful things in it such as a camping toilet paper and chemical for black water tank. Johnnie Walker RV provided a pretty good walkthrough of the RV to explain how everything works. They actually have a mechanic go over all the systems with you which is really neat. Matt took us around and was pretty fast and efficient. We had to slow him down at times and he was open to that and answered our questions. Luckily we had some questions written down in advance and weren't afraid to ask others that came up. One of the best things for first time RVers is the little camping area park they have on the lot. They had the motorhome all hooked up and let us spend the night. Mark came by a few times to check on us and sent someone over to answer our questions. The Johnnie Walker team goes out of their way to make sure you are comfortable to with the unit. We had a few glitches and it would not be very good trying to figure them out in the middle of nowhere. The RV is great for the most part. The only bad thing with our Thor Chateau and this isn't Johnnie Walker's RV fault, is the radio is beyond horrible. The blue tooth features are primitive at best, the backup camera can barely be seen, and it is not ready for XM Radio. Every car I've purchased in the past 10 years comes with XM or Sirus yet a RV designed to travel the country doesn't. What is worse the is the owner's manual reflects it has XM but Thor took out that radio. The bottom line is I highly recommend giving Johnnie Walker RV a shot if in the market for a RV. They are a fantastic bunch of professionals.
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